TERMS & PRIVACY
Welcome to the official Web site of the Fresno Philharmonic. We have created this Web site to provide information about the Fresno Philharmonic, its concerts, special events, to fulfill ticket requests, and to accept contributions.
To help us achieve these purposes in a manner that is convenient for you, we gather two types of limited information from visitors to our Web site: anonymous usage information, and the personal information provided by those who register with us. Details about what information we gather and how we use it is presented here. The Fresno Philharmonic is committed to using reasonable best efforts to ensure the privacy of all our visitors.
Anonymous Information
You are welcome to visit and browse our Web site as often as you like without logging in, and no personally identifiable information about your visit will be collected. Our Web servers track usage information for these visits, but on an entirely anonymous basis. This usage information is general data about how visitors use our Web site, which pages are most frequently visited, which Web sites most frequently refer visitors to our site, and how long patrons spend on our site.
Our servers track your usage by logging your IP address. We do not associate the anonymous information we collect through the tags with any personal information, and we do not otherwise monitor this information on an individual basis. Instead, we aggregate this usage information and use it only to monitor broad usage trends, to evaluate the effectiveness of our Web site's design, to determine what customers do and do not use on the Web site, and to improve the Web site's overall usability.
We may perform, or have third parties perform, analyses of visitors' behavior, and may share aggregated data with sponsors and advertisers, again on an entirely anonymous basis.
Personal Information
Personal information is any data related to the personal identity of a visitor to our Web site. A customer's name, address, phone number, credit card number, e-mail address, and purchase history are all examples of personal information.
We do not require visitors to provide any personal information in order to browse our Web site or to obtain general information on our Web site. We do, however, require Web site users to register and provide personal information in order to purchase tickets, request a brochure or other information, or make contributions. In these cases we collect only the personal information that a registrant specifically provides when registering, including User Name and Password.
If you register, this information is used to fulfill your request and to provide a record of your transaction. It is stored by the Fresno Philharmonic and used again in subsequent visits only if you wish to make another purchase, make a contribution, or have an inquiry. Until that point your return visit is anonymous as only logging in triggers personal recognition on our site.
We also use personal information from registrants to add to or update our postal mailing lists and telephone lists for season schedules, special offers, and general information. We may also use personal information to evaluate our registrants' usage and transactions, and to analyze how we can make the site more effective and interesting for you.
The Fresno Philharmonic never shares our patrons’ e-mail addresses or telephone numbers with others, except as noted below.
Occasionally, we allow other select not-for-profit organizations to mail via post their season schedules to our mailing lists. Should you prefer not to have your name shared, please e-mail info@fresnophil.org and request to be placed on the "DO NOT TRADE" list.
Periodically, we provide registrants with important last-minute information and exclusive offers via e-mail, such as street closures, program and guest artist changes, special offers, and notification of special events. When this or any other new function becomes available to our patrons, you will have the opportunity to opt out of receiving such e-mail updates should you wish to do so.
Children
We do not solicit personal information from people known to be children.
Cookies Used on this Site
A "cookie" is a text file with a unique identifier that is placed on your hard disk by a Web site's server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by the Web site that issued the cookie to you. We do not use cookies to store anonymous information or to track personally identifiable information on this site without registering. We use cookies only in the most limited manner, that is, to help our Web servers maintain your current session as you go from one page to another.
Without these cookies, for example, our Web site would not be able to keep track of your shopping cart contents.
Links from Our Site
Our site includes links to other Web sites. We do not control the privacy policies of the destination sites. Once you leave our servers (you can determine where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from our policy.
If you cannot find the privacy policy of any of these sites via a link from the site's homepage, you should contact the manager of that site for more information. The Fresno Philharmonic is not responsible for the privacy practices or the content of Web sites other than fresnophil.org, and myfresnophil.org.
E-mail Submitted to the FRESNO PHILHARMONIC
A Fresno Philharmonic employee will respond as soon as practical to e-mails sent via our Web sites. Once we have responded to your request, your personal information is deleted. We do not store nor share this information.
Keeping Your Information Secure and Accurate
The Fresno Philharmonic attempts to protect your information with appropriate security measures to guard against its loss, misuse, or alteration within reason. Accordingly, we use secure communications technologies whenever we transfer or receive certain types of sensitive information, such as financial data, and we restrict access to customer information to the use of authorized Fresno Philharmonic employees only.
You can help the Fresno Philharmonic maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. Contact us via info@fresnophil.org if you wish to update your information or if you no longer wish to receive e-communications from us. Please include both your old and new contact information so that we can make the appropriate corrections.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Comments
The Fresno Philharmonic would like to receive your comments or questions about this privacy policy. Please address comments or questions regarding our privacy practices to us via info@fresnophil.org.
The Fresno Philharmonic may occasionally update this policy. Notice of revisions will be posted here.
Terms of Use
By accessing and using the Fresno Philharmonic Web sites, you are hereby agreeing to be legally bound by the terms and conditions of our Web sites. If you do not agree with all of the following terms and conditions, please do not use the Fresno Philharmonic Web sites.
The Fresno Philharmonic Web sites and your personal information are maintained and operated solely for the educational and non-profit purposes of the Fresno Philharmonic. Your participation on our Web sites is at your own risk. The posted materials are provided to you “as is” without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and against infringement. The Fresno Philaharmonic does not warrant that the functioning of our Web sites will be uninterrupted or error free, that defects will be corrected, or that the Fresno Philharmonic Web sites, the server that makes them available, or any other technologies used in connection with the our Web sites or your personal information are free of viruses or other harmful components. The Fresno Philharmonic does not warrant or make any representations regarding the use of materials on our Web sites or maintenance of your personal information in terms of correctness, accuracy, reliability, or otherwise. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Under no circumstances, including but not limited to negligence, shall the Fresno Philharmonic be liable for any special or consequential damages that result from the use of, or inability to use, the materials on our Web sites or the maintenance of personal information, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of consequential damages, so the above exclusion may not apply to you. In no event shall the Fresno Philharmonic's total liability to you for all damages, losses, and causes of action, including but not limited to negligence, arising out of or in connection with your use of the our Web sites, exceed the amount paid by you to the Fresno Philharmonic, if any, for accessing the Web sites.
DISCLAIMER
By using the Site and/or posting Materials, you agree to indemnify the Fresno Philharmonic, its officers, directors, employees, successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including attorneys' fees) arising out of or relating to your breach or alleged breach of this agreement (including without limitation, claims made by third parties for infringement of intellectual property rights), or for any content that is provided by you. You agree to cooperate as fully as reasonably required in the defense of any claim. The Fresno Philharmonic reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
The information contained in The Fresno Philharmonic's website is for general guidance on topics selected by The Fresno Philharmonic. Such information is provided on a blind-basis, without any knowledge as to your industry, identity, or specific circumstances. The application and impact of relevant laws will vary from jurisdiction to jurisdiction. There may also be delays, omissions, or inaccuracies in information contained in this Site. The information on this Site is provided with the understanding that the Fresno Philharmonic and various authors and publishers providing such information are not engaged in, and that providing such information does not constitute the rendering of legal, accounting, tax, career, or other professional advice or services. As such, information on this Site should not be relied upon or used as a substitute for direct consultation with professional advisors.
THIS SITE CONTAINS FACTS, VIEWS, OPINIONS, STATEMENTS, AND RECOMMENDATIONS OF THIRD-PARTY INDIVIDUALS AND ORGANIZATIONS. NONE OF THEM OR FRESNOPHIL.ORG (AND ITS AFFILIATED ENTITIES, TOGETHER "THE COMPANY") REPRESENTS OR ENDORSES THE ACCURACY, CURRENTNESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION DISPLAYED, UPLOADED, OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, OR INFORMATION WILL BE AT YOUR SOLE RISK. THE MATERIALS ON THIS SITE ARE TRANSMITTED AND DISTRIBUTED "AS IS" AND APPEAR ON THE SITE WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THERE IS NO WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS, AND VALIDITY OF ANY MATERIALS ON THE WEBSITE, AND NO WARRANTY THAT THE FUNCTIONS CONTAINED ON THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you. This Disclaimer applies to all content, merchandise and services available through this site.